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VALUES HANDBOOK©

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Values Handbook

The handbook that guided Involvement to become Britain's best people-led business.

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``Amongst many highs and some lows, this has simply been the best group of people that I have ever worked for.``

OUR BRANDS

Person in a lorry smiling

Discover Fulfilment, Technology, Packaging & more

VALUES HANDBOOK©

Values Handbook

The handbook that guided Involvement to become Britain's best people-led business.

OUR STORY

Person on sofa smiling

``Amongst many highs and some lows, this has simply been the best group of people that I have ever worked for.``

INVOLVEMENT COMMUNITY

Involvement is a community of differing businesses with one common belief. A belief in its People. People who work with us are valued, supported and empowered. Our People are our true competitive advantage. It’s this belief that inspires our Performance Culture and ultimately drives our success.

We believe that this approach can be replicated within any business. We have created this website to simply share our learning and empower others to adopt this approach.

To find out more about how we work, and receive useful tools, templates and news, to help develop an engaged and motivated workforce, join our Business Hub.

INVOLVEMENT IS A COMMUNITY CHARACTERISED BY THEIR BELIEF IN PEOPLE

People who work with us know for certain that they are valued, supported and empowered to be their very best.

So our teams make our companies the absolute best they can be.

This is why we became Employer of the Year in the UK’s business ‘Oscars’ – the Lloyds Bank National Business Awards.

It is also why we have been showered with national and international awards and commendations for customer service.

“Everyone values each other’s roles. Each individual knows the value they bring to the business”. Lloyds Bank National Business Awards.

HOME OF THE FAMOUS VALUES HANDBOOK

People living our Purpose & Values has created our Performance Culture. This has transformed Involvement from a business that was ticking along, into one that always reaches for the summit.

Every day, we are focused on identifying the things we need to do and the behaviours we need to demonstrate to get better. We have literally written,
and endlessly re-written, the book on how to keep Involvement on top in every imaginable situation, and tackle anything that is thrown at us.

We call it our Values Handbook. We update it every year. Our Values Handbook drives our Performance Culture and by working in this way we have created an amazingly resilient organisation. And we literally can’t put it down.

THE INVOLVEMENT JOURNEY

Watch our short video to summarise the journey of Involvement so far and how our CEO came into the business. From a relatively low-key industrial packaging supplier to a successful community of brands across the UK, it’s been an amazing journey!

INVOLVEMENT IS A COMMUNITY CHARACTERISED BY THEIR BELIEF IN PEOPLE

People who work with us know for certain that they are valued, supported and empowered to be their very best.

So our teams make our companies the absolute best they can be.

This is why we became Employer of the Year in the UK’s business ‘Oscars’ – the Lloyds Bank National Business Awards.

It is also why we have been showered with national and international awards and commendations for customer service.

“Everyone values each other’s roles. Each individual knows the value they bring to the business”. Lloyds Bank National Business Awards.

HOME OF THE FAMOUS VALUES HANDBOOK

People living our Purpose & Values has created our Performance Culture. This has transformed Involvement from a business that was ticking along, into one that always reaches for the summit.

Every day, we are focused on identifying the things we need to do and the behaviours we need to demonstrate to get better. We have literally written,
and endlessly re-written, the book on how to keep Involvement on top in every imaginable situation, and tackle anything that is thrown at us.

We call it our Values Handbook. We update it every year. Our Values Handbook drives our Performance Culture and by working in this way we have created an amazingly resilient organisation. And we literally can’t put it down.

THE INVOLVEMENT JOURNEY

Watch our short video to summarise the journey of Involvement so far and how our CEO came into the business. From a relatively low-key industrial packaging supplier to a successful community of brands across the UK, it’s been an amazing journey!

JOIN OUR BUSINESS HUB

As a member of our free business hub, you will receive (no more than once a month) useful tools, templates and news, to help develop an engaged and motivated workforce.

BRAND PRINCIPLES

Our Purpose & Values guide us to create our Performance Culture. The result of this for our customers can be summarised through our three Brand Principles: 

STRAIGHTFORWARD

In a complicated world, we like to keep things simple and to be direct in our dealings with people – whether they are our own team members or our clients and partners. Ambiguity is the enemy of good relationships, either business or personal. It’s very important to us that you understand what we say and what we mean.

TRUSTED

It’s easy for us to say that you can rely on us one hundred percent. But because trust has to be earned, we’ve worked tirelessly to be externally recognised as a business that lives up to its promises. Our top-class national awards for customer experience and sky-high rated customer reviews say it all so much better than we can.

AMBITIOUS

We strive unashamedly to be the best at whatever we do, and we love to work with clients and partners, and team members, who do and feel the same. Winners attract winners, after all. We go out of our way to understand and support your ambitions so that we can do what’s best for you. Leaving you free to be the best at what you do!