WINNING THE ‘OSCAR’ FOR OUR
TOTAL TEAM CULTURE

Being named Employer of the Year in the ‘Oscars’ of UK business is the peak of our remarkable run of Awards achievements.

In one of the most difficult years in living memory to be an employer or an employee, the judges of the Lloyds Bank National Business Awards acknowledged our way of working as the very best in Britain.

THE JUDGES COMMENTS

And vitally, confirming that being a great place to work makes you a great company to do business with, the judges made a point of highly commending us in their Customer Experience and Loyalty category.

The spokesperson for Lloyds said: “When it comes to business recognition, the Lloyds Bank National Business Awards really are the ones to win.”

The Judges commented: “A passionate leader has developed a culture based around inclusion and empowerment. Everyone in the business knows the value of the work they do and how it affects the end-user, allowing them to operate as a team.”

ARJEN'S COMMENTS

Our CEO, Arjen comments: “This award represents the top of the mountain (so far!) in our climb to be recognised as one of the world’s best people businesses.”

“Creating a total team culture is a really hard thing to do, but once you’ve succeeded everything you try to do as a business just gets easier.

“As the new Employer of the Year, we are looking forward to spreading the word about how empowered people build great businesses.”

THE INVOLVEMENT TEAM'S REACTION

Being the Employer of the Year is important for our customers, big and small. Our colleagues recognise the significance of this:

  • “It hits home to customers that to gain such an accolade requires immense company personality, 100% accuracy in working practices and continued innovative drive and ambition to remain as number one within our sector.”
  • “It shows our commitment to our people and will build trust and confidence as a company with integrity.”
  • “If we care this much about our people think how much we must care about our customers.”
  • “It will give our customers confidence in what we say and what we do in always going the extra mile to service their needs.”

OUR AWARDS

WHY ENTER BUSINESS AWARDS?

We were sceptical and nervous about announcing that we were going to start entering Awards. It’s something we’d never done before. Why? A fear of failure perhaps – what if we didn’t win?

Entering Business Awards comes with a number of advantages – whether or not you win:

  • The application process itself has provided an opportunity to assess how you’re doing and how far you’ve come.
  • You’re able to demonstrate leadership in your sector and assess your position in relation to other businesses in other sectors.
  • Being Shortlisted or Winning a Business Award will differentiate you.

 

Most importantly we relate why we entered these Awards back to our Values and our Values Handbook. These are after all the things that are important to us. Around our Value of Team, one of the things you’ll see us do is “Celebrate our Successes”; around our Value of Performance we’ll “Celebrate High Performance”; and around our Value of Image we’ll “Proudly tell people about our Company”.  We should be proud of what we’ve achieved. After all, it’s been a lot of hard work.

HOW TO CRAFT AN AWARD WINNING ENTRY

Here are some of the most valuable things we’ve learnt:

  • Make sure you’ve thought about which Awards are right for you e.g. by linking entries to your Business Planning and Priorities.
  • Start writing early – a great Awards entry will take time to craft.
  • Stick to the criteria, timings and questions.
  • Take people on a journey. Everyone likes a good story – especially the judges.
  • Put additional effort into the slides and submissions – it will give your entry a real lift.
  • Prepare for the big day by practicing and practicing some more.
  • Bring it to life with real examples and real people – it’s a great opportunity to get others involved
  • It’s OK to bring your personality, humour and fun into the Room.

WINNING THE ‘OSCAR’ FOR OUR
TOTAL TEAM CULTURE

Being named Employer of the Year in the ‘Oscars’ of UK business is the peak of our remarkable run of Awards achievements.

In one of the most difficult years in living memory to be an employer or an employee, the judges of the Lloyds Bank National Business Awards acknowledged our way of working as the very best in Britain.

THE JUDGES COMMENTS

And vitally, confirming that being a great place to work makes you a great company to do business with, the judges made a point of highly commending us in their Customer Experience and Loyalty category.

The spokesperson for Lloyds said: “When it comes to business recognition, the Lloyds Bank National Business Awards really are the ones to win.”

The Judges commented: “A passionate leader has developed a culture based around inclusion and empowerment. Everyone in the business knows the value of the work they do and how it affects the end-user, allowing them to operate as a team.”

ARJEN'S COMMENTS

Our CEO, Arjen comments: “This award represents the top of the mountain (so far!) in our climb to be recognised as one of the world’s best people businesses.”

“Creating a total team culture is a really hard thing to do, but once you’ve succeeded everything you try to do as a business just gets easier.

“As the new Employer of the Year, we are looking forward to spreading the word about how empowered people build great businesses.”

THE INVOLVEMENT TEAM'S REACTION

Being the Employer of the Year is important for our customers, big and small. Our colleagues recognise the significance of this:

  • “It hits home to customers that to gain such an accolade requires immense company personality, 100% accuracy in working practices and continued innovative drive and ambition to remain as number one within our sector.”
  • “It shows our commitment to our people and will build trust and confidence as a company with integrity.”
  • “If we care this much about our people think how much we must care about our customers.”
  • “It will give our customers confidence in what we say and what we do in always going the extra mile to service their needs.”

WHY ENTER BUSINESS AWARDS?

We were sceptical and nervous about announcing that we were going to start entering Awards. It’s something we’d never done before. Why? A fear of failure perhaps – what if we didn’t win?

Entering Business Awards comes with a number of advantages – whether or not you win:

  • The application process itself has provided an opportunity to assess how you’re doing and how far you’ve come.
  • You’re able to demonstrate leadership in your sector and assess your position in relation to other businesses in other sectors.
  • Being Shortlisted or Winning a Business Award will differentiate you.

 

Most importantly we relate why we entered these Awards back to our Values and our Values Handbook. These are after all the things that are important to us. Around our Value of Team, one of the things you’ll see us do is “Celebrate our Successes”; around our Value of Performance we’ll “Celebrate High Performance”; and around our Value of Image we’ll “Proudly tell people about our Company”.  We should be proud of what we’ve achieved. After all, it’s been a lot of hard work.

HOW TO CRAFT AN AWARD WINNING ENTRY

Here are some of the most valuable things we’ve learnt:

  • Make sure you’ve thought about which Awards are right for you e.g. by linking entries to your Business Planning and Priorities.
  • Start writing early – a great Awards entry will take time to craft.
  • Stick to the criteria, timings and questions.
  • Take people on a journey. Everyone likes a good story – especially the judges.
  • Put additional effort into the slides and submissions – it will give your entry a real lift.
  • Prepare for the big day by practicing and practicing some more.
  • Bring it to life with real examples and real people – it’s a great opportunity to get others involved
  • It’s OK to bring your personality, humour and fun into the Room.

OUR AWARDS

INVOLVEMENT TEAM

VALUES HANDBOOK

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